Dicky & Brett
Sonny Conner
Mike is a native Memphian, joined the IA team in January 2009 and currently serves as Director of Operations. He takes pride in solving problems and providing solutions to his team and clients. Mike has an extensive knowledge of resinous coatings and polished concrete that he uses to keep things on track day to day.
He previously served as a sales representative for IA following nine years in the automotive industry serving as a sales representative, e-commerce manager, and finance manager.
Mike enjoys spending time with his wife Shelley and two daughters, Annabel and Ashby. Mike is an avid hunter and fisherman who finds relaxation in the woods and on the water, often with friends, family and his Bluetick, Hank.
As the Operations Manager, Sergio is extremely active day in and day out, assisting the crews to gather their proper materials, equipment and to ensure their crew is assembled. He’s an amazing resource for our team members and works with them on a whole variety of tasks. His role is very dynamic and that’s the part he loves the most! He’s passionate, determined, dedicated and is often working early, late and any day of the week.
Prior to joining the IA team in 2012, Sergio was a recruiter for Hospitality Staffing Solutions in Atlanta, GA, and a Bartender at Saltillo Mexican Restaurant in Ocean Springs, MS. He holds an Accounting Degree from the University Autonomous of Coahuila, Mexico, and is very proud of winning a Championship Football Title in high school.
When he gets an occasional break from work, Sergio practices his accordion, plays with his cats and dog, and vacations at a beach – anywhere – as long as his wife is by his side. His favorite TV show is Seinfeld and his best-loved toys as a kid were Star Wars toys.
Bridget’s passionate about improving processes, skill level, customer satisfaction and profitability. She is often described as a paradoxical blend of relentless and empathetic. Her greatest desire is to help others grow and succeed.
Prior to starting with the team at IA, Bridget worked in the operations of an electrical and plumbing company after spending nearly 15 years as a business coach for various trades and professional services. Her first career was as a Nursing Home Administrator, where she spent almost a decade in the leadership of nursing home and assisted living facilities. Bridget has a Bachelor’s degree in Business and Health Administration and a Master’s Degree in Leadership and Operations Management.
When not working, Bridget enjoys spending time with her family, horses, dogs, playing piano, and reading. Growing up, Bridget loved playing with legos and riding horses, and still enjoys both today! Her favorite vacation spot is the Southwest of Australia, and she’d love to take a pilgrimage to Fatima and Lourdes during her lifetime.
Brian started with IA in August 2014 and brings an honest, loyal and transparent approach to building relationships and servicing customers. Since joining IA, Brian has successfully sold flooring solutions in several industries to include medical, automotive, food and beverage, manufacturing, aviation, warehousing, municipalities, higher learning, retail, and sports and gaming.
In 2004, prior to joining IA, Brian founded Granite Dealer, LLC, a granite distribution company based in Memphis, TN. During his tenure as owner/operator, Granite Dealer, LLC was recognized as an outstanding local business by the USCA (U.S. Commerce Association).
Brian graduated from Rutgers University with a Bachelor of Science in 1996. He currently lives in Olive Branch, MS with his wife Andrea, and their 3 children. Brian and his family are active in the community, supporting many different non-profit organizations.
Having worked most recently as a VP of Flooring doing estimating, project management, sales, and operations, Michael is very familiar with all aspects of flooring projects. As a Sales Representative in the Greater Jackson Area, he meets with potential customers and has a great deal of knowledge to be able to assist them in coming up with the best solution for their particular situation. Since he joined us four years ago, his favorite part of his job is giving the customer a solution to their problem.
When he’s not out meeting with potential customers, Michael enjoys hunting, fishing, golf, and he really wants to make it to the Masters during his lifetime. He has always wanted to be in sales – or be a firefighter – helping people one way or another! Michael enjoys spending time with his children and his Redbone Coonhound, Tess and his Golden Doodle, Cash. His favorite toy as a kid was a Paintball gun and I guess that carries over to his favorite movie, The Outlaw Josey Wales.
Robert knows the products and services we provide inside and out. He spends most of his time as our Estimator gathering information, blueprints and specifications about prospective and upcoming jobs, and generates a massive amount of quotes and project plans. Well versed in the different solutions that are available and what flooring systems will work in different situations, Robert is a key player who works with the prospective customer and the salesperson to get a project ready to begin. A hard worker, Robert loves that there will always be a pile of work to do – and he will never be without something to price!
Robert started at IA in 2014 and worked in the field before moving into an Estimator position – so he knows what it’s like to be out on the floors. Before we managed to bring Robert onto our team, he was a high-performance coating products representative for many years. He earned his degree in Geology with the last class to graduate from Memphis State University.
When he’s not working, you’ll find him outdoors, hiking, camping, enjoying the Shelby Farms dog park with his pit bull, or enjoying live music.
Josh joined IA in 2021 with a background that includes specialized system design, construction estimation, and extensive customer service. Combining those skills, Josh now is a key member of the sales team in preparing estimations and communicating with prospective contractors and customers to help create a solution for any flooring situation, no matter how unique! Josh enjoys cultivating the kind of relationship with customers that instills trust and dependability, the same qualities that IA prides itself on.
When not scouring over specifications and construction plans, Josh enjoys wood-working, kickboxing, and continuing his life-long passion for music; a passion that he shares with his lovely wife. When they are not performing around town, Josh and his wife enjoy traveling and spending time at home with their beloved fur babies.
As Office Manager, the whole team comes to her for all kinds of different things, especially when it’s payroll time – she’s a very busy and popular person! She’s helping, caring and thoroughly enjoys dealing with all the details. That’s good because there are a TON of details in all the different areas she handles!
Before coming to IA, Betty worked as a Bookkeeper at Crichton College and Data Guidance Group. She has a Bachelor’s degree from Memphis State University and is involved with her Church and a Fly Fishers organization.
When she can tear herself away from work for a bit, she enjoys fishing, her favorite vacation spot is the beach and favorite movie is The Lord of the Rings. She loved roller skating as a kid and always wanted to be a teacher.
Brilliant in all things mechanical, Dick has been with IA for almost 10 years, fixing the equipment to keep the crews out and working. With hundreds of pieces of equipment and machinery, Dick never has a dull moment, but his favorite part of the job is helping his co-workers to keep things running.
Prior to working at IA, Dick was an Optical Coating Lab Manager at Optovision Technologies and an Iron Foundry Quality Control Supervisor at General Castings. Dick has multiple certifications in Machine Tool Technology, High Vac Pulse Power, and Technology Beam Physics.
When he’s not working, he enjoys relaxing and either watching The Quiet Man or playing with his “herd” of dogs and cats – Change, Tucker, Molly, Mr. Louis, Shadow, Harley, and Oliver. Dick wants to be remembered for being dependable, honest and trustworthy, and an overall no-nonsense guy.
Scott is based and grew-up in the Quad Cities area and currently resides in Rock Island, IL with his wife, Tami, of 42 years. Beginning his career in 1981, Scott has a diverse background of over 43 years in the Polymer Coating Industry, specializing in polymer flooring and chemical containment. Scott has built an industry reputation as a problem solver due to his long track record and training starting as a paint mixer, store manager, highly successful coatings representative, district & later regional sales manager.
Scott has had advanced product and application training from numerous companies and a great deal of experience working with architects/engineers both project and plant over his long highly successful career. Finally finishing as a segment focus expert representative with Dudick Inc working with Carboline representatives for flooring and containment applications throughout a 10-state area in the Mid-West before retiring from work in June 2023. Scott evidently wasn’t yet cut out to be a back porch, tinker around the house, kind of retiree and decided to rejoin the workforce in late October 2023. Scott joined with long time customer, Industrial Applications, Inc., in late October covering the Mid-West region. Scott enjoys spending time with his 3 adult sons Kyle, Eric and Jacob and his three grandchildren.
Thomas joined the Industrial Applications team in July 2024. He brought with him a diverse professional background which includes working in retail, fitness, and logistics. Prior to Industrial Applications, Thomas worked for four years at general contractor that specialized in industrial and warehouse construction. There, he learned as much as he could about the construction industry to establish a future career. He has been able to take everything he’s learned and apply it to the world on concrete flooring.
Outside the office, Thomas likes to spend his free time with friends and family, playing video games, watching movies, and working out. Fitness has been a passion of his for several years. Some of his favorite workouts include group fitness and cardio dance. He even held a Group Fitness Instructor certification and taught cardio dance for two years. He stays on the lookout for new and interesting group fitness methods.
Born and raised in Memphis Brent graduated from Christian Brothers High School. After High School he went to and graduated from the University of Alabama. Brent’s first job was mowing yards and working at a local greenhouse. Riding a bike to work is one of his fondest memories of these first jobs.
Brent joined IA in January 2024 as Project Manager. Brent works directly with Mike and Sergio helping them support our crews, customers, estimators, and sales personnel. Brent believes that team work makes the dream work and positive attitudes are the best in any situation.
Prior to joining IA Brent managed crews for a local landscaping contractor building a business inside a business. Brent also managed a sales team for nearly ten years in the financial technology space.
Outside of work Brent enjoys spending time with his sons hunting, backpacking and camping. He is a fan of college football and especially the Alabama Crimson Tide.
Sonny grew up in the concrete flooring industry and brings over 30 years of experience, learning it from the ground up. Involved in every facet of the business, Sonny excels in customer relations, helping customers solve their flooring problems, and project management. He prides himself on ensuring the job is done on time and done right the first time.
Sonny earned his Bachelor of Science and Master of Science degrees from Georgia Southern University. Away from the business, Sonny loves the outdoors and enjoys golf, disc golf, and bike riding. He is also an avid college football fan!
Born and raised in Mississippi, but now calling Memphis home, Ashley joined IA in January 2025.
Prior to joining IA, Ashley was the sales leader for a global estimating software platform serving large GCs across North America and was the Director of Development for a large non-profit conservation organization. He is responsible for sales growth and developing long-lasting partnerships with our customers.
When he is not working, Ashley can be found running back and forth between baseball and softball games. An avid outdoorsman, Ashley enjoys spending the colder months in the woods or on the river.
Stan has worked operations, installations and project management in the decorative concrete and coatings industry for nearly 25 years. He holds numerous certifications from the Decorative Concrete Institute, Mississippi Housing Institute, American Society of Concrete Contractors, SASE University and Ameripolish just to name a few.
Stan prides himself on exceeding customer expectations by providing quality work in a timely manner. he has been working with Industrial Applications since 2019.
